While each Kaiser Foundation Hospital IS plan is unique to its service area, the high-level focus areas and strategic priorities we aim to address across Southern California in partnership with community organizations are listed below:Īccess to Care: We are committed to a) increase coverage, access, and utilization of health care services for populations that are underserved, uninsured, and/or underinsured, b) improve and build the current and emerging workforce to meet the primary care needs of the community, and c) improve the capacity of healthcare systems to provide quality healthcare, including interventions to address the social determinants of health.Įconomic Opportunity: We are committed to a) reduce food insecurity and improving access to healthy foods, b) preserve and improve the availability of affordable housing and improve care coordination to serve individuals experiencing homelessness and to prevent displacement, and c) improve educational attainment and employment opportunities for underserved populations. Through this process, Southern California Kaiser Foundation Hospitals identified urgent social and economic factors that negatively impact community health.īased on the CHNA findings, the 2020 – 2022 Implementation Strategy (IS) Plans of Southern California Kaiser Foundation Hospitals apply a health equity lens to outline our commitment to invest, partner, and drive change to improve the health of individuals in communities we serve. In pursuit of our mission we go beyond traditional corporate philanthropy and grant-making to leverage our internal resources with our physician expertise, clinical practices, health education expertise, and technical assistance. Our commitment to community includes a robust engagement process that lifts the voice of community members and highlights priority health needs in our 2019 Community Health Needs Assessments (CHNA) and 2019 Community Engagement Summaries (CES). Like our approach to medicine, our work in the community takes a prevention-focused, evidence-based approach. The patient experience score includes some data collected during the COVID-19 pandemic.Panorama City & Antelope Valley Medical CenterĬommunity Health is central to our mission because healthy communities are where people thrive. Higher scores indicate more effective communication than lower scores. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.īased on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital.
Patients’ perspectives of care are an important part of patient safety.